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Text 'Final Project' on purple background

Listen to your customers! Analyzing online reviews to refine business' service quality.

Data Analytics|Theresa Bock|March 31, 2024

What is the final project useful for?

The project explores business reviews and recommendations that customers left on the online review platform Yelp. It uses data analytics techniques and natural language processing to understand customer feedback and generate suggestions about how to improve business performance and service quality.

What does the final project look like?

Here is the link to the final project.

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